Phone: (650) 940-1067 (CA)
BUSINESS HOURS: 9am-9pm Pacific Time
PHONE: 650-940-1067 (CA)
or 808-635-1823 (HI)
- We do our best to answer all email promptly. If you don’t hear back within 24 hours, please email or call us as your request may have been overlooked or gotten lost in cyber space!
- Please check our calendar for availability. It is updated frequently. However…..
- ….we sometimes hold dates for people and those dates will show available until the reservation is confirmed.
- Final payment is due 60 days prior to arrival.
- When final payment is made, you will receive a link to our island information ‘concierge’ packet with tips on car rentals, restaurants and things to do.
- 7 days prior to arrival you will receive the code to the lock box or front door electronic key.
- Security deposits are returned within 7 days of departure.
- 100% refund if canceled at least 60 days before arrival date, minus $300 cancellation fee.
- After final payment is made, rental fees are non-refundable unless time is re-rented. Tax, cleaning and security deposit are refunded.
- All cancellations have $300 cancellation fee regardless of time cancellation occurs.
- We highly recommend considering trip cancellation insurance available at check out.